APPOINTMENT CANCELLATION POLICY

We understand that life happens and schedules change.

Should you need to reschedule or cancel, we ask that you do so at least 48 hours prior to your appointment.

Appointments missed with less than 48-hour prior notice are subject to a $25 cancellation fee. 

  • Private pay clients - the fee may be added to the service by invoice
  • Voucher clients - the fee may be required when you request to reschedule 

No Shows will be charged a $25 fee for holding that time for you

  • Private pay clients - the fee will be sent by invoice
  • Voucher clients - the fee will be required when you request to reschedule 

Note: Clients arriving more than 15 minutes after the scheduled appointment start time (without prior notification) will be considered a 'no show'.

Note: If Qi To Wellness initiates a reschedule for any reason, no fee will be charged to you.

Thank you for honoring our time as well as your own.