TERMS & CONDITIONS

If you agree to the following terms & conditions (below), complete the form.

If you do not agree to these terms, please contact us at terms@qitowellness.com to cancel any pending appointments and have all of your information removed.

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Terms & Conditions *

PAYMENT POLICY

All first time energy, doula, v-steam, consultation and coaching services must be pre-paid no later than 72 hours prior to the appointment date to secure your session. Appointments not prepaid 72 hours prior to session may be released for availability to others.

Payment is accepted when scheduling via all major credit cards: Visa, Master Card, Discover, and American Express. Money orders and cashier's checks are not accepted. Cash gratuities are always appreciated. Occasionally cash payment are accepted from regular clients.

RETURN / REFUND POLICY + CANCELLATIONS

Gift Certificates can be used for/toward the following services (not packages) - reiki therapy, chakra alignment, yoni steam, coaching, birth support, postpartum care, and wellness consultation. Gift certificates are transferrable but not redeemable for cash. Gift certificates expire 6 months from date of purchase.

Energy/Doula/V-Steam Services, Lab Tests and Consultations are non-refundable once purchased, issued, or received. Sessions purchased may be gifted or delayed with prior notification (view our full cancellation policy here).

Integrative Coaching and Birth Doula Programs that include a signed Agreement, may be refundable under the terms and conditions as outlined in the specific enrollment Agreement.

Teleclasses, Groups and Workshops are non-refundable unless the sessions are cancelled by us.

Online Programs and Courses are non-refundable unless the program or course is cancelled by us.

Audio & Video Recordings and eBooks are non-refundable. All purchases of audio or video materials  or eBooks are final.

If we make a mistake in filling your order and send you the wrong item, you can return it.  We will pay for return shipping and issue a full refund or offer a comparable exchange. Your choice.

 

PRIVACY STATEMENT (short)

Credit card details are not retained unless you choose that option. Any sensitive information that is written or printed in order to serve our customers is secured to protect your privacy and security.

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, specific information regarding what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, and used to customize the content and/or layout of our page for individual consumer. Visitor information (name & email) offered through our online eNews collector is used to send our newsletter and contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company. Your name and email will be removed within 36 hours.

Our full Privacy Policy can be viewed here.

 

TERMS OF USE STATEMENT

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), or infection resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s).