All services and products must be pre-paid. We accept payment on our web site via all major credit cards: Visa, Master Card, Discover, American Express and via PayPal. Money orders and cashier's checks are not accepted. Cash is always accepted for gratuities and occasionally for payment of services in special, prearranged instances.
Once issued or received, Services and Lab tests are non-refundable. Sessions purchased may be gifted or delayed with prior notification.
Teleclasses, Groups and Workshops are non-refundable unless the sessions are cancelled in advance by us.
Integrative Health Coaching may be refundable under the terms and conditions as outlined in the Agreement that you receive and sign at time of enrollment.
Audio & Video Recordings and eBooks are non-refundable. All purchases of audio or video materials or eBooks are final.
If we make a mistake in filling your order and send you the wrong item then you can return it. We will pay for return shipping and give you a full refund or offer an exchange, your choice.
PRIVACY STATEMENT (short)
Credit card details are not retained unless you choose that option. Any sensitive information that is written or printed in order to serve our customers is secured to protect your privacy and security.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, specific information regarding what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, and used to customize the content and/or layout of our page for individual consumer. Visitor information (name & email) offered through our online eNews collector is used to send our newsletter and contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company. Your name and email will be removed within 36 hours.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), or infection resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s).
If you agree to these terms, nothing further needs to be done.
If you do not agree to these terms, please contact us at firstname.lastname@example.org to cancel any pending appointments and have all of your information removed.